HOW WE WORK

From Inquiry to Delivery

A simple, transparent process — from your first message to goods at your door.

Cooperation flow

Six steps to first order

1

Initial Contact

Reach out via our inquiry form or WhatsApp to discuss your requirements.
2

Sample Dispatch

We send product samples within 3–5 business days for your evaluation.
3

Quotation & Agreement

Receive a detailed quotation. Confirm pricing, MOQ, and lead time.
4

Production

Your order enters production with full quality control oversight.
5

Inspection & Packaging

Products pass SGS-level inspection before packaging and dispatch.
6

Shipment & Support

Goods shipped with full documentation. After-sales support provided.

FAQ

What is the minimum order quantity (MOQ)?

Our MOQ starts from 1 carton (typically 50–100 units depending on the product). Contact us for specific product MOQs.

Do you offer OEM / private label services?

Yes. We offer full OEM and private label services including custom packaging, branding, and formulation adjustments.

How long does production take?

Standard lead time is 15–20 business days after order confirmation and deposit receipt.

Can I get a sample before placing an order?

Absolutely. We dispatch samples within 3–5 business days. Sample cost is refunded on your first bulk order.

What certifications do your products hold?

Our products are SGS certified, BSCI and TÜV compliant, and meet FSC packaging standards.

Which countries do you export to?

We export to 30+ countries including the USA, UK, Germany, Australia, and across Southeast Asia.

Contact our team today and get a tailored quote within 24 hours.